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How long does it usually take to respond to after-sales customer complaints?
We generally respond to customer complaint reports and improvement plans within 48 hours. In emergency situations, we will complete the response and provide
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How long is your company's product warranty period?
The warranty period of our products is one year
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How long is your company's service response time?
We promise to process and respond to your after-sales request within 24 hours of receiving it
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What is your company's service tenet?
We are customer-centric, insist on high-quality service, and are committed to continuously improving customer satisfaction
